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New Essentials for Modern B2B Storefronts

In the world of B2B commerce, setting up a digital storefront is more than just putting products online. Businesses today face high expectations from buyers who are accustomed to the seamless, personalized experiences of B2C platforms.

Shane Smyth - CTO
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B2B customers expect the same seamless, convenient buying experience they’re used to in the B2C world. But creating a storefront that meets these high expectations? That’s no easy task.

At Saltbox, we’ve worked on countless B2B storefronts across industries, and we’ve noticed a pattern: no matter the business, the same challenges come up time and time again. These recurring hurdles—and the need for repeatable, scalable solutions—are exactly why we created our accelerators.

Why Are B2B Storefronts So Complex?
Launching a successful B2B storefront is about more than just creating a digital shop. It’s about addressing challenges that are unique to the B2B space, including:

  • Customization for Complex Product Offerings: B2B catalogs often involve custom configurations, account-specific pricing, and product bundles that require sophisticated handling.
  • Delivering a Branded, Professional Experience: Buyers expect a polished, intuitive interface that reflects your brand. Clean layouts, easy navigation, and trust-building elements are essential.
  • Streamlining Deployment: Long deployment timelines can delay your go-to-market strategy. Companies need fast, efficient setup without cutting corners.
  • Enabling Self-Service and Transparency: Features like order tracking, self-service portals, and personalized recommendations are no longer optional—they’re essential.
  • Ensuring Scalability: Your storefront needs to grow with your business, handling everything from an expanding catalog to a growing customer base.

What Does Every B2B Storefront Need?
These challenges have led to a set of universal needs we see across B2B projects:

  • Customizable Product Presentation: A visually appealing, intuitive way to showcase products that makes updates easy.
  • Quick, Cost-Effective Setup: A streamlined foundation that gets storefronts live faster without compromising quality.
  • Customer-Centric Features: Built-in tools like cart management, personalized recommendations, and order tracking that meet modern buyer expectations.

Why Accelerators?
These challenges and needs aren’t new. They’re consistent across industries, and we’ve seen them enough times to develop solutions we know work. That’s the idea behind our accelerators: time-tested frameworks that help you solve these recurring problems and get to value faster.

Still not sure what an accelerator is? We’ve got you covered. Stay tuned for the rest of this blog series, where we’ll break down the accelerators we’ve built, why we created them, and how they address these common B2B challenges.

For a primer, check out WTF is an Accelerator?

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