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Salesforce RLM: What is it?

The future of seamless commerce is on the horizon, and RLM is leading the way. By embracing RLM and aligning with evolving buyer expectations, businesses can future-proof their operations in this digital era.

Nathan Anderson - VP Solutions and Consulting
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Salesforce RLM: What is it and how can it help?

The sales lifecycle has become an extremely complex process—one that would make Henry Ford’s head spin. While it still begins with a lead and ends with a purchase, sales teams now must gather customer requirements, create quotes, apply discounts, finalize contracts, and fulfill orders across numerous disparate systems and processes. With this comes a number of challenges.

Delays in pricing and contract approvals, inaccurate order capture, and revenue leakage are just a few of the operational hurdles that can slow down the sales process. Additionally, many businesses struggle with supporting recurring business scenarios, scaling to complex orders, and integrating their Anypoint tools.

That's where Salesforce's Revenue Lifecycle Management (RLM) comes in. This unified product-to-cash suite is designed to automate and enhance revenue processes, support business expansion, and offer composable APIs for seamless integration with other cloud services.


Over the course of several blogs, we'll explore key features of RLM and how it can help streamline your sales lifecycle. From automating complex processes to providing real-time visibility into your revenue stream, RLM has the potential to make good on the frictionless promise of digital-first business.

Whether you're a startup or a large enterprise, RLM can help you overcome common direct sales challenges and unlock new opportunities for growth. So let's dive in and see how RLM can help you take your sales process to the next level.

Why Create a New Tool?

Traditional Configure, Price, Quote (CPQ) solutions do their best to simplify product bundling and pricing but sometimes struggle to provide a smooth journey from start to finish. As highlighted in "The Rise of CP(Q)O: Eliminating Friction in B2B Buying," gaps between CPQ and order placement can be like bumps in the road, causing frustration and missed opportunities for buyers and sellers alike. Just like you, today's B2B buyers expect a smooth ride, and businesses need to adapt to these expectations.

RLM: Your Co-Pilot to Success

Salesforce RLM aims to smooth out those bumps with a unified, scalable solution that fits businesses of all sizes across all industries. Built on the robust Salesforce platform, RLM harnesses the power of automation and artificial intelligence and provides pathways to integrations to optimize your revenue processes.


Moving Ahead

While adopting RLM—or any new tool, for that matter—might feel like learning a new language, the long-term benefits will make the initial efforts worth it. As businesses sail through the waves of modern revenue streams, RLM empowers organizations to rethink their product-to-cash processes, unlock new growth opportunities, and stay ahead of the pack.

The future of seamless commerce is on the horizon, and RLM is leading the way. By embracing RLM and aligning with evolving buyer expectations, businesses can future-proof their operations in this digital era.

In Conclusion

Salesforce Revenue Lifecycle Management is a unified product-to-cash suite for omnichannel buying and selling. With its comprehensive automation, revenue intelligence capabilities, and seamless integration, RLM is ready to shape the future of how businesses manage revenue and drive growth for years ahead.

Up next, we’ll give you more insight into the Saltbox Mgmt perspective on where this amazing new tool is headed.

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