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WTF is an Accelerator?

In the Salesforce ecosystem, you’ve probably heard the term "accelerator" floating around. But let’s be clear—this isn’t a quick-start or a plug-and-play solution. So, WTF is an accelerator, really?

Shane Smyth - CTO
Connect

What Is an Accelerator?

An accelerator is a carefully crafted package of code, rules, and best practices aimed at addressing common challenges in Salesforce Commerce Cloud and Order Management implementations. These aren’t cookie-cutter templates; they’re more like robust toolkits that speed up the process of getting specific aspects of your solution set up. Built from years of real-world experience, accelerators allow us to bypass the need to reinvent the wheel with every project.

Why Do They Matter?

It’s not just about efficiency—although that’s a big part of the appeal. Accelerators reduce hands-on-keyboard time by eliminating the repetitive, foundational work and allow us to get straight to solving your unique business challenges. They also significantly cut implementation costs by providing a time-tested solution that is essential for every project.

Think of it like this: If you were buying new running shoes, you wouldn’t think twice if the salesman suggested socks. Not because it’s an upsell, but because you need them to avoid blisters. That’s exactly what accelerators are like—they help prevent the common pain points in a Salesforce implementation and ensure a smoother, faster go-live.

Our Accelerators at Work

At Saltbox, we’ve developed a suite of accelerators that address the key needs we see over and over in the field:

  1. Spark & Surge for Order Management: These tools streamline order ingestion, visibility, and pre-fulfillment service flows, making the customer service process frictionless. Features like RMA requests and API callouts ensure that orders flow smoothly from system to system.
  2. Ignite & Throttle for Commerce Cloud: These packages help you quickly launch a storefront while optimizing the customer experience with features like personalized product recommendations, abandoned cart recovery, and checkout enhancements. By focusing on seamless user experiences, these accelerators help drive higher conversions and better customer satisfaction.

While these accelerators do have associated costs, the overall savings are significant compared to starting from scratch. You get a tested, reliable framework built to deliver fast, scalable solutions that are tailored to your needs.

Accelerators are not just about speeding things up—they’re essential tools for setting your implementation up for success. Stay tuned for more detailed breakdowns of Spark, Surge, Ignite, and Throttle in future posts.

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